Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our services. By accessing or using our website (https://cakehousetrichy.net/) or any related services (including cake ordering, delivery, or pickup), you agree to comply with these Terms. If you disagree with any part, please discontinue use of the services immediately.

1. Introduction

These Terms govern your interaction with Cake House Trichy’s services, including our online cake ordering platform, mobile access, and physical store purchases. By using these services, you acknowledge and accept these Terms in full.

2. Definitions

• Company: Cake House , located at 10, Rockfort Nagar Rd, Rockfort Nagar, Ganesh Nagar, K K Nagar, Tiruchirappalli, Tamil Nadu 620021
• Service: Website, cake ordering, customization, delivery, pickup, and customer support.
• You: The user or customer accessing the service.
• Device: Any device used to access our website or services.

3. Acknowledgment

• You are at least 18 years of age or using with parental/guardian supervision.
• You agree to the Terms and Privacy Policy.
• If you do not agree, please discontinue using our services.

4. Use of the Service

• Use our website only for lawful purposes like placing cake orders.
• Do not misuse, hack, or scrape data from our website.
• Provide accurate contact/delivery information for fulfilling orders.

5. Third-Party Content and Links

Our site may contain links to third-party services such as payment or delivery partners. We are not responsible for their content or privacy policies.

6. Termination of Access

We may terminate access without notice if Terms are violated or suspicious activity is detected.

7. Limitation of Liability

Our liability is limited to the value of your order or ₹1000, whichever is lower. We are not responsible for indirect losses (e.g., allergies or delivery delays).

8. Disclaimers

• Service is offered “AS IS” and “AS AVAILABLE.”
• No guarantee of uninterrupted website access or perfect cake resemblance.
• Data transmission over the internet is not 100% secure.

9. Governing Law and Disputes

These Terms follow the laws of Tamil Nadu, India. Legal matters will be handled under Trichy jurisdiction.

10. Changes to Terms

We may update our Terms without notice. Continued use implies acceptance.

11. Contact Us

To request a cancellation or refund, please contact us:
📧 Email: admin@cakehouse.com
📞 Phone: 9876543210
📍 Address: 10, Rockfort Nagar Rd, Rockfort Nagar, Ganesh Nagar, K K Nagar, Tiruchirappalli, Tamil Nadu 620021